PROTON SMS Program Terms
If you opt in to receive SMS communications from PROTON, the following terms apply:
1.Program Description
PROTON provides SMS services to send operational and account-related notifications to End Users.
Business shall ensure that all End Users have provided explicit consent before messages are sent.
2.Message Frequency
Message frequency may vary depending on business activity and service events.
Business is responsible for ensuring that message frequency complies with applicable law.
3.Charges
Standard message and data rates may apply according to End Users’ mobile carrier plans.
PROTON is not responsible for any charges incurred by End Users.
4.Opt-Out
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End Users may cancel SMS communications at any time by replying:STOP – to unsubscribe
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HELP – for assistance
Business shall promptly process all opt-out requests.
Certain essential operational messages (e.g., security alerts) may still be sent even after opt-out.
5.Consent
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By opting in, Business confirms that:You are authorized to send messages on behalf of your business
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All End Users have provided explicit consent to receive SMS messages
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Consent is not a condition for purchasing products or services
Business shall maintain records of End User consent for audit purposes.